EMR Template Experts are committed to offering clients the absolute top-quality in customer care. We pledge to each client that we will follow through on each job, work efficiently to save our clients time and money, and take each client's satisfaction seriously. To ensure our commitment, we have introduced our Client Support Center. With our Client Support Center, you can submit your job tickets with ease, indicate the urgency of each ticket, monitor up-to-the-minute progress of each ticket. No need to spend time on the phone or writing emails describing what needs to be done just submit your ticket online. No need to wonder if a ticket has been submitted each time one of your team members submits a ticket, the Client Support Center will generate a notification email. No need to wonder if a ticket is finished, or how much time has been spent on a ticket our Client Support Center will automatically generate a notification email when each ticket is finished. You set the urgency, the estimated due date, and you will know the status of each ticket, and how much time has been spent on each one. And when all is said and done…how was the service? The speed? The accuracy? You have the ability help us maintain the highest level of excellence in service by using our ticket rating system. Any time a ticket is rated a 2 or less, the system automatically notifies our Lead Experts, so that we are immediately aware of any problems and can take action right away. This ensures that you will receive the quality of service that you expect.

With our unique Client Support Center you can:

• Create accounts for as many team members as you need to
• Submit all jobs online, fast and easy
• Set urgency levels for tickets
  
  • Urgent 2 day max. turnaround
  • High 4 day max. turnaround
  • Medium 7 day max. turnaround
  • Low 14 day max. turnaround
• Be notified automatically when tickets are submitted from your team members
• Be notified automatically when tickets are completed
• Attach documents, images, or anything that will help clarify your specific ticket request
• Monitor the progress of each ticket, see the current status, and see exactly how much time is being spent on a specific ticket
• Rate service and performance to give timely feedback to our Lead Experts

For the past four years, I have been developing templates for NextGen clients all over the country. Template editing is a passion of mine; I've enjoyed learning the NextGen application and using the template editor to create templates that are being used by doctors today. NextGen has done a tremendous job giving their clients the power to improve and modify their current EMR environment, but developing NextGen templates can be a frustrating and time-consuming process. Once you understand all the features and functionality, and the way it communicates and works with the NextGen database, template development can become an art. It takes a deep understanding of programming fundamentals, user-interface design and intuition, and an understanding of the workflow of a medical facility to develop efficient and powerful EMR templates that can be easily used by office staff and medical providers. Template development is definitely not for everyone, a background in programming fundamentals (mainly, knowing when and how to use conditions, parameters, etc.) and SQL development is invaluable as the new working KBMs are released and more and more templates are dependent on stored procedures.

I encourage everyone with a desire to learn template editing to read my blogs, post comments, and use the NextGen user-groups as in excellent source for support. EMR Template Experts is probably the most powerful team of NextGen EMR experts in the NextGen consulting community, and we would be more than happy to help you and your medical practice with your EMR needs.

The purpose of my blogs are to provide a basic level of understanding of how to navigate and use the NextGen template editor. I will be going over all the icons in the toolbar, some good tips to know while developing, and some simple triggers that I use often. At this point I don't plan to blog on more in-depth and complicated subjects for the template editor because most people find that for most of their in-depth template development, an experienced NextGen certified professional template developer is better to customize their templates.

EMR Template Experts make the NextGen® system work for each unique medical practice, customizing the NextGen® environment to ensure effortless use for providers, physicians, nurses, and office staff.

EMR Template Experts are a team of software consultants that will make your NextGen® Electronic Medical Records work for you by modifying existing EMR templates, or creating completely new EMR templates that are customized to your specific medical practice. In addition, EMR Template Experts build, customize, and edit your EMR documents, putting key information at the fingertips of those who need it most.

It's important to you as a provider to be aware of trends in all aspects of your practice, which is why EMR Template Experts™ team of developers will create and develop EMR templates, documents and database reports to extract and analyze specific data, increasing the effectiveness of your unique practice.

EMR Template Experts provide technical support for medical practices all over the country that are using NextGen® KBM v 7.3 to v 7.9 and EPM v 5.3 up to the latest version. Our team of highly skilled developers are also able to provide additional programming using SQL commands and stored procedures to further customize the little details that make your paperless practice a flawless reality. 

If you need assistance building an interface with the NextGen® system and are looking for a team of programmers that know the ins and outs of the EMR and EPM database, give us a call today to see how we can help.

Our consulting team offers a vast number of services to fit your needs including:

• Customization of existing templates through NextGen® template editor and SQL stored procedures
• 3rd Party Interfacing with NextGen
• Data Mapping EMR systems to the NextGen application
• Development of new templates using our highly skilled team of database programmers and EMR developers
• Training for your staff within your practice / other end users, and for your own on-site template developers
• Lab ordering, management and result customization to your preferred Lab provider.

We also know that, during implementation and throughout the use of NextGen® EMR software, support will be needed, and EMR Template Experts will be there to offer individual support along the way, with skilled efficiency and superior service each and every time.

EMR Template Experts are committed to offering clients the absolute top-quality in customer care. We pledge to each client that we will follow through on each job, work efficiently to save our clients time and money, and take each client's satisfaction seriously.

The mission of EMR Template Experts is dedication to the highest quality of customer service delivered professionalism, friendliness, individual pride in the work we provide.

Give us a try!  We want you to be comforable in your decision on choosing us to work on your templates.  We want to give you up to 5 hours of free template development to show you our skills and knowledge with NextGen.  You have nothing to loose. Provide us the specs of what you want changed and access to you Devl or Test environments and see what we can do.  We are confident that you will be satififed with our team members and the work we do.

You can also SKYPE us at EMRExperts.

As I was doing my daily research on NextGen (Quality Systems, Inc.) and finding outs whats the latest in the news, I found an interested statement online about NextGen that makes me proud to support the product. Over at www.BusinessWire.com, and article called "NextGen Healthcare Responds to Proposed Rule on Meaningful Use of EHRS with Educational Resources for Medical Providers" dated January 11, 2010. it says:

For the past four years, I have been developing templates for NextGen clients all over the country. Template editing is a passion of mine; I've enjoyed learning the NextGen application and using the template editor to create templates that are being used by doctors today. NextGen has done a tremendous job giving their clients the power to improve and modify their current EMR environment, but developing NextGen templates can be a frustrating and time-consuming process. Once you understand all the features and functionality, and the way it communicates and works with the NextGen database, template development can become an art. It takes a deep understanding of programming fundamentals, user-interface design and intuition, and an understanding of the workflow of a medical facility to develop efficient and powerful EMR templates that can be easily used by office staff and medical providers. Template development is definitely not for everyone, a background in programming fundamentals (mainly, knowing when and how to use conditions, parameters, etc.) and SQL development is invaluable as the new working KBMs are released and more and more templates are dependent on stored procedures.

EMR Template Experts is proud of their team of highly qualified NextGen Certified Professional (NCP) and of the work that they do. We are offering all new and potential clients that sign up for a development services,  we will give your group a FREE template to show you the quality of work that we produce.  We ask that the template you have us create has high quality and easily understood design specs and mocks-ups.  Total time on this template must take no longer than 5 hours.  Contact us now to get started or call 435-654-3200 to speak directly with our staff.

Our team has just finished a template set for the CPSP (Comprehensive Perinatal Services Program) for a large multi-specialty group in Los Angeles. The CPSP department has just approved our template set for their live production environment.  The CPSP template is integrates smoothly into the current NextGen OBGYN templates and vise versa.  Many of the CPSP templates are built to record the patients initial, second trimester, and third trimester visits with the data being copied forward each visit.

The CPSP template set has been built with 16 medical record templates templates such as Family Planning Counseling, Group Class Visit, Individual Care Plan, Master Template, PFFQ (PERINATAL FOOD FREQUENCY QUESTIONNAIRE), Postpartum, and Prenatal.  We also integraded the use of System Templates in order for the users to quickly and easily maintain the list of referral sorces, instead of having to call us up to make those changes.

We appriciate the opportunity that we have been given to work with the CPSP team in LA.  Thanks for all your help!

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